Can I return my car and get refund?

Vale v Motorworld QLD Pty Ltd [2020] QCAT 23

Complainant purchased a vehicle from dealer and claimed refund after more than 3 months.

Member Cranwell states,

“The test of whether there is a major failure for the purposes of s 260 and the test for whether goods are of acceptable quality for the purposes of s 54 both adopt a “reasonable consumer” benchmark. For the reasons already given, I find that the defects relating to the external transmission cooling system are such that a reasonable consumer fully acquainted with the nature and extent of the failure, would not have acquired the motor vehicle. Further, as Mr Gooley indicated, the part was unable to be repaired and not available for purchase, and the car was therefore unable to be made fit for purpose easily and within a reasonable time.”

Tribunal ordered to process refund.

Related Acts are

Australian Consumer Law, s 18, s 54, s 236, s 259, s 260, s 262, s 263
Competition and Consumer Act 2010 (Cth), Schedule 2
Fair Trading Act 1989 (Qld), s 50A, s 50C
Motor Dealers and Chattel Auctioneers Act 2014 (Qld), Schedule 1

 

About AJ Faisal

I understand people who find themselves facing criminal charges. Most of them are just good people caught in tough situations or have had a disadvantaged life, and I see it as my job to stand by them and make sure their side of the story is told. That’s why I chose to be defence lawyer — not on the other side. Most importantly, just because you did something doesn’t necessarily mean you’re guilty or that what you did was unlawful.

 

Every case is different, and I believe every person deserves to be heard. I like to dig deep, look at things from all angles, and find details that others often miss. I’m creative and open-minded — because sometimes, thinking outside the box can make all the difference. I’ve been passionate about criminal defence since 2019.

 

Since then, I’ve worked on thousands of cases — each one teaching me something new about people, fairness, and second chances. What drives me most is helping clients move forward with confidence and peace of mind. Just give me a call, and you’ll find out that I’m not an ordinary lawyer.

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